Changing Provider Behavior in the Context of Chronic Disease Management: Focus on Clinical Inertia

Despite overwhelming evidence supporting the benefits of using clinical practice guidelines, there is a long history of poor uptake by providers (known as “clinical inertia”). This article reviews evidence for the ubiquity of clinical inertia across a variety of chronic health conditions, as well as the organizational and system, patient, and provider factors that serve to maintain it. Can-Change members Dr. Kim Lavoie and Dr. Tavis Campbell contributed to this article.